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Contact Us

We'd love to hear from you. Our team is here to help.
The best way to contact us to is to use our automated chat, which you can find in the bottom corner of every page on this site.

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Returns

Products may be returned within 14 working days in the exact condition received and in the original packaging. If the spas are returned in a used / damaged condition, they will not be accepted and will be returned to sender. Each spa will be thoroughly checked prior to dispatch. Please contact support@wavespas.com before returning.

Warranty Claims

2024 Wave Spas come with a 2 year warranty on the control unit and a one year warranty on the cover and liner.

All of our SUPs, Kayaks and Canoes come with a 2 Year warranty for manufacturing faults/generic damage from the date in which you receive the product.

In the unlikely event that you do have issues with your Wave Spa, we will try to help you with troubleshooting in the first instance followed by repairs. If we are unsuccessful, we will move to replacing any damaged parts or the whole spa.

Press & Marketing

For all press, marketing & affiliate enquiries please contact our customer services team, we are always keen to further develop relationships with affiliate businesses so please don't hesitate to get in contact if you have any queries.