Hot Tub Filter Guide
FAQ
Which filter do I need?
All Rigid Eco Foam Spas will use 2020 onwards filters. Wave has 2020 onwards filters which are the latest model filters for all Wave hot tubs purchased from 2020.
Where is the filter and how does it fit?
The filter and filter housing are stored inside the heater unit/pump. There is a clip below the three black connectors that you undo and they are stored in there. Place the filter cartridge inside the filter housing, which will be stored inside your heater unit. Screw on the filter housing to the bottom inlet/outlet, there should be a 1-2cm gap between the filter and the liner.
How often do I need to change the filter?
The filter should be changed regularly to maintain water clarity. However, this depends on how often the hot tub is used and how dirty the water has become. The duration of your spa filter is dictated by the time your heat/filter functions are applied. We recommend that you change your hot tub filter every 150 hours. The filter should be changed every 2 weeks for weekend usage only (Fri – Sun). We do not recommend filter cleaning with hoses or jet washing due to water degradation and possible damage to the paper folds inside the filter. The most important elements regarding the ongoing maintenance of your spa are your filter and chemical use.
Our customer support is available Monday to Friday: 8am-8:30pm.Average answer time: 24h
